🎓
Knowledge base
  • GETTING STARTED
    • 🔑Login and Registration
      • 🧑‍💻How to Register on Digital Wallet?
      • 📱How to Login with Phone?
      • 📧How to Login with Email?
      • 🔁How to Recover your Account Password?
  • CARDS CREATION
    • ✴️Stamp
    • 🎟️Multipass
    • 💰Cashback
    • 💳Certificate
    • 🎫Coupon
    • ❤️Membership
    • 💲Discount
    • 🎁Reward
  • HOW TO INSTALL THE CARD
    • 🍏iPhone (iOS)
    • 🤖Android
      • PWA Cards on Android
      • Google Pay on Android
    • 🔁How to Restore the Card
  • CUSTOMERS (CRM)
    • 👨Customer Profile
    • 🔃Import/export
    • 🗃️Customer Filters
    • 📊RFM Analysis
  • SCANNER APP
    • 👀How it Works
    • ⬇️Installation
    • ⚡Login in the Scanner App
    • 📸Scan and make Transactions
      • ✴️Scanner app - Stamp
      • 🎟️Scanner app - Multipass
      • 💰Scanner app - Cashback
      • 💳Scanner app - Certificate
      • 🎫Scanner app -Coupon
      • ❤️Scanner app - Membership
      • 💲Scanner app - Discount
    • 👨‍💼Manager Seats
  • MANAGERS
    • 🔃Add/ Edit/ Delete
    • 👨‍💼Manager Profile
    • 📊Statistics
  • PUSH NOTIFICATIONS
    • 👀How it Works?
      • 🍏iPhone (iOS)
      • 🤖Android
      • ⏳How long does it take for push messages to be received by our customers?
      • 📫Why aren't my customers receiving push messages?
    • 💬Push Section
      • Marketing Push
        • Sending messages to all customers
        • Sending messages to a segment of customers
        • Sending message to an individual customer
      • Geo-push
      • Push automation
        • Feedback collection
        • Next visit reminder
        • Birthday congratulation
      • Triggered auto-push
  • DASHBOARD
    • 📈Dashboard
  • FEEDBACK COLLECTION
    • ⭐Feedback collection
  • REFERRAL PROGRAM
    • 👯Referral program
  • GEOLOCATIONS
    • 📍Geolocations
      • 🗺️How to Access Locations Section?
  • SETTINGS
    • ⚙️Settings
      • 💳Plan
      • 🛠️Personal Settings
      • 🔗Integrations
      • 🪝Webhooks
  • SUPPORT
    • 🆘Intercom chat
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  1. SUPPORT

Intercom chat

How to get support anytime

PreviousWebhooks

Last updated 1 year ago

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Intercom chat integrated with Digital Wallet allows you to contact our support team instantaneously.

1. Upon successful login, navigate to the bottom-right corner of the screen.

2. From here, click the button. Doing so opens a popup.

3. From the bottom of this popup, click Messages.

4. All the messages you have sent previously are displayed in the chat popup that opens. In case you are chatting for the first time, click the Send us a message button.

5. As a result, the chat window is displayed. You can type in the message in the Enter a message field. You can also include GIFs, emojis, and attachments using the three icons at the end of this field.

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