> For the complete documentation index, see [llms.txt](https://help.digitalwallet.cards/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.digitalwallet.cards/customers-crm/customer-profile.md).

# Customer Profile

A closer look into the customer profile access and creation

1\. Upon successful login, navigate to the left-hand menu.

2\. From the modules listed here, click the <img src="https://3532823246-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Feh7Pq1txwmXygMcJDrEo%2Fuploads%2FfWQtN9vPYCnwB7Qa3Q2A%2Fimage.png?alt=media&amp;token=3787fdac-065c-4240-afcc-290d97bf7190" alt="" data-size="line">icon. Doing so takes you to the Customers screen.

<figure><img src="https://3532823246-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Feh7Pq1txwmXygMcJDrEo%2Fuploads%2FpTJQUVsFTOfLRchh4lEd%2Fimage.png?alt=media&amp;token=b9aaa93c-3eb4-4f34-94e0-a11505a645f9" alt=""><figcaption></figcaption></figure>

3\. The screen starts off with the Customer base heading under which 4 tiles are present to display meaningful information. They include a count of total customers, card transactions, reviews, and an overall feedback rating.

<figure><img src="https://3532823246-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Feh7Pq1txwmXygMcJDrEo%2Fuploads%2FTxJCKtobROK2TcmieLp4%2Fimage.png?alt=media&amp;token=c40166d2-7643-42ac-9b61-8f3ef2bc3378" alt=""><figcaption></figcaption></figure>

4\. Next up is the customers grid. Here, information for each customer is tabulated via a number of columns that include User Name, Created, Birthdate, Phone, Feedback Rating, UTM, Device,   Customer Cards, and Custom Fields.

<figure><img src="https://3532823246-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Feh7Pq1txwmXygMcJDrEo%2Fuploads%2FQWy1KAeYRMINZKyHIfFq%2Fimage.png?alt=media&amp;token=dfd1b371-fa38-498b-a050-d90e7732b8a5" alt=""><figcaption></figcaption></figure>

5\. From here, clicking a customer profile opens the details of the selected profile. Apart from the customer name, it has the details of the cards issued to the selected customer.

<figure><img src="https://3532823246-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Feh7Pq1txwmXygMcJDrEo%2Fuploads%2FtRCFcHy37sXXc9tpPzrE%2Fimage.png?alt=media&amp;token=56c4a71c-69ca-402f-9e4b-b852beda507c" alt=""><figcaption></figcaption></figure>

6\. Scrolling down further, you can see the card installation and referral links. You can click the Copy button to copy and send the link to a customer.

<figure><img src="https://3532823246-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Feh7Pq1txwmXygMcJDrEo%2Fuploads%2FDh33scii89B4d9mdNmSB%2Fimage.png?alt=media&amp;token=cd05a77b-ca76-4f0e-8640-e3a2891f8fa2" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3532823246-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Feh7Pq1txwmXygMcJDrEo%2Fuploads%2FunCbznQw6exjQXdk2Tfw%2Fimage.png?alt=media&amp;token=db653808-765d-455f-9608-1a92b89ee11b" alt=""><figcaption></figcaption></figure>

7\. Next up is the Customer Import tile. This allows you to import customer records in bulk via a .CSV file. Digital Wallet keeps an import template for your ease that can be downloaded by clicking the <img src="https://3532823246-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Feh7Pq1txwmXygMcJDrEo%2Fuploads%2FQa48dkD8ylbztlDq4bF3%2Fimage.png?alt=media&amp;token=8d7da5b1-17bc-476c-b6bb-5adc92a6c505" alt="" data-size="line">button.

8\. Once downloaded, you can fill in the fields as per your requirement. Once updated, choose this file from your system storage upon clicking the <img src="https://3532823246-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Feh7Pq1txwmXygMcJDrEo%2Fuploads%2F4PUsbhRLSSKfwJgfVMwA%2Fimage.png?alt=media&amp;token=6614d28e-a9a3-41d6-b361-ae433af34e17" alt="" data-size="line">button.

<figure><img src="https://3532823246-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Feh7Pq1txwmXygMcJDrEo%2Fuploads%2FA5EZNw6VvYbTqYcqe5zj%2Fimage.png?alt=media&amp;token=3c75a448-fbad-4c28-aec2-bdf9220162a0" alt=""><figcaption></figcaption></figure>

**Create Customer Profile**

> **Digital Wallet > Left-Hand Menu > Customers**

1\. Follow the above-mentioned workflow to land on the Customers screen.

2\. Navigate to the customers grid.

3\. From the bottom of this grid, click the<img src="https://3532823246-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Feh7Pq1txwmXygMcJDrEo%2Fuploads%2FbekVk1tGPi8tehpZI5k7%2Fimage.png?alt=media&amp;token=4e3d290f-38c7-467a-b601-99d7ebb8a627" alt="" data-size="line"> button. Doing so opens the Add Customer popup.

<figure><img src="https://3532823246-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Feh7Pq1txwmXygMcJDrEo%2Fuploads%2FeB1LPUx7xweLdFcXuWLy%2Fimage.png?alt=media&amp;token=bcbcf66e-ee76-4d67-b512-3f3e3f123725" alt=""><figcaption></figcaption></figure>

4\. Here, enter the last name of the customer using the Last Name field.

<figure><img src="https://3532823246-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Feh7Pq1txwmXygMcJDrEo%2Fuploads%2FQVTs6zHvDnJWQXONWcqj%2Fimage.png?alt=media&amp;token=5894b8fc-72a3-4d74-afa8-79328d04131e" alt=""><figcaption></figcaption></figure>

5\. Similarly, use the First Name field to record the first name of the customer.

<figure><img src="https://3532823246-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Feh7Pq1txwmXygMcJDrEo%2Fuploads%2FqYZ7mnjpqlER1jfwDnGk%2Fimage.png?alt=media&amp;token=72f6c2b8-9e7b-47de-8638-69d5ec7e583e" alt=""><figcaption></figcaption></figure>

6\. Use the Contact Number field to record the contact number of the customer.

<figure><img src="https://3532823246-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Feh7Pq1txwmXygMcJDrEo%2Fuploads%2FQS6RYBybvQMPsQHkpzdo%2Fimage.png?alt=media&amp;token=3b49a9db-ed5c-4e45-ab99-00408fe27b79" alt=""><figcaption></figcaption></figure>

7\. Enter the email address of the customer using the Email Address field.

<figure><img src="https://3532823246-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Feh7Pq1txwmXygMcJDrEo%2Fuploads%2FvPZpoAsYWuyMoxTBPs88%2Fimage.png?alt=media&amp;token=a5592643-0a53-4e7e-9eed-61b8430f4f80" alt=""><figcaption></figcaption></figure>

8\. Record the date of birth of the customer using the Date of Birth date selector.

<figure><img src="https://3532823246-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Feh7Pq1txwmXygMcJDrEo%2Fuploads%2Fxa57VCiv1y194IKfgi9Z%2Fimage.png?alt=media&amp;token=a970bbfb-a67b-400a-8ca6-7bfa4454aa11" alt=""><figcaption></figcaption></figure>

9\. Once the required details are recorded, click the <img src="https://3532823246-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Feh7Pq1txwmXygMcJDrEo%2Fuploads%2F7HtHolPS7kY91cGz6Z3o%2Fimage.png?alt=media&amp;token=de55c3dc-4138-4f20-b662-49d99ff01443" alt="" data-size="line">button. This adds the customer profile and it is displayed in the customers grid.

<figure><img src="https://3532823246-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Feh7Pq1txwmXygMcJDrEo%2Fuploads%2FWLLBhCnPO6sXagYFWADU%2Fimage.png?alt=media&amp;token=fafc21cd-c29f-4b45-8f2b-f82e2595ba55" alt=""><figcaption></figcaption></figure>
