🎓
Knowledge base
  • GETTING STARTED
    • 🔑Login and Registration
      • 🧑‍💻How to Register on Digital Wallet?
      • 📱How to Login with Phone?
      • 📧How to Login with Email?
      • 🔁How to Recover your Account Password?
  • CARDS CREATION
    • ✴️Stamp
    • 🎟️Multipass
    • 💰Cashback
    • 💳Certificate
    • 🎫Coupon
    • ❤️Membership
    • 💲Discount
    • 🎁Reward
  • HOW TO INSTALL THE CARD
    • 🍏iPhone (iOS)
    • 🤖Android
      • PWA Cards on Android
      • Google Pay on Android
    • 🔁How to Restore the Card
  • CUSTOMERS (CRM)
    • 👨Customer Profile
    • 🔃Import/export
    • 🗃️Customer Filters
    • 📊RFM Analysis
  • SCANNER APP
    • 👀How it Works
    • ⬇️Installation
    • ⚡Login in the Scanner App
    • 📸Scan and make Transactions
      • ✴️Scanner app - Stamp
      • 🎟️Scanner app - Multipass
      • 💰Scanner app - Cashback
      • 💳Scanner app - Certificate
      • 🎫Scanner app -Coupon
      • ❤️Scanner app - Membership
      • 💲Scanner app - Discount
    • 👨‍💼Manager Seats
  • MANAGERS
    • 🔃Add/ Edit/ Delete
    • 👨‍💼Manager Profile
    • 📊Statistics
  • PUSH NOTIFICATIONS
    • 👀How it Works?
      • 🍏iPhone (iOS)
      • 🤖Android
      • ⏳How long does it take for push messages to be received by our customers?
      • 📫Why aren't my customers receiving push messages?
    • 💬Push Section
      • Marketing Push
        • Sending messages to all customers
        • Sending messages to a segment of customers
        • Sending message to an individual customer
      • Geo-push
      • Push automation
        • Feedback collection
        • Next visit reminder
        • Birthday congratulation
      • Triggered auto-push
  • DASHBOARD
    • 📈Dashboard
  • FEEDBACK COLLECTION
    • ⭐Feedback collection
  • REFERRAL PROGRAM
    • 👯Referral program
  • GEOLOCATIONS
    • 📍Geolocations
      • 🗺️How to Access Locations Section?
  • SETTINGS
    • ⚙️Settings
      • 💳Plan
      • 🛠️Personal Settings
      • 🔗Integrations
      • 🪝Webhooks
  • SUPPORT
    • 🆘Intercom chat
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  1. FEEDBACK COLLECTION

Feedback collection

Get customers feedback after the each visit

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Last updated 1 year ago

Was this helpful?

1. Open the card from where you have added it in Apple Wallet.

2. From the top-right corner, tap the three-dot icon. Doing so reveals a list of options.

3. From the list of options, tap Pass Details. This opens the details of the selected pass.

4. Here, tap the Leave your Feedback button.

5. This opens the feedback form from where you can tap the number of stars you want to rate the service as. Once rated, tap the Send button.

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